Two sides, two vocabularies
Business teams talk in margin, SOPs, P&L, sales pipeline, working capital, KPIs and approval flows. Technology teams talk in LLMs, RAG, agents, vector databases, OCR, prompts, APIs and tokens. A use case only exists where the two meet.
Business judgment
- Margin
- SOP
- P&L
- Sales pipeline
- Working capital
- KPI
- Approval flow
Technology
- LLM
- RAG
- Agents
- Vector DB
- OCR
- Prompts
- API
- Tokens
The blind spot
Business teams don't always know what AI is capable of.
The blind spot
IT teams rarely see the pain points and business objectives.
Each side has a blind spot
Business teams don't always know what AI is capable of, so they ask for too little or for the wrong thing. IT teams rarely see the pain points and business objectives, so they build what is technically interesting. Each side holds half of the picture.
Working in the overlap
That is why we work as one team that understands both the business and the technology. The same people who read a P&L and an approval flow also know what an agent or OCR can do with it, and can tell a demo from something that will run on Monday.
Technology alone gives a demo. Business alone gives a wish list. We work in the overlap.